Senior Operations Manager / Operations Director

  • Full Time
  • HN/HCM

Website Spores Network

Reporting to: Chief Operating Officer (COO)

Why you should join us?

Spores Network is a blockchain venture that builds the first Asia-centric digital marketplace of NFT (Non Fungible Token), empowered by Decentralized Finance. We aim to redefine decentralized pop culture across our 6 verticals: Digital Arts, Film/TV, Music, Anime, Gaming and Collectibles. Spores Network is one of the most successful IDO (Initial DEX Offering) in 2021. Our global leadership team combines of successful, international serial entrepreneurs with several achievements in technology and media businesses, as well as in the blockchain space, with years of experience in the USA and Asia. Spores Network is also supported by a world-class advisory board, top KOLs and global investors, with proven track record in blockchain and cryptocurrencies.

The Spores team is headquartered in Vietnam, with presence in China (Shanghai) and USA (Los Angeles and Chicago). If you are passionate about revolutionizing the way global e-commerce works by bridging the gap between blockchain technology and real-world assets, we hope you apply to join
us! Read more about us here:

Role Description

As Senior Operations Manager / Operations Director, you will need to wear many hats and be adept at bringing structure to a startup environment. This is an intense business side startup role, and this person will work closely with the founders and Chief Operating Officer, to ensure that all operational tasks
are effectively monitored and timely completed across the business.

This is a unique opportunity to have direct leadership responsibility for the growth of a fast-growing international startup venture and its Operations department. This data-driven role calls for a combination of analytical thinking and inter-personal ability to manage partnerships. We are growing at an exponential rate, so the ability to adapt to a new and ever changing environment is essential.

What you will do

• Work closely with COO and leadership team to shape operational strategy, and build launch playbooks for our key verticals (including Arts, Games and Media/Entertainment)
• Coordinate across Operations, Product, Technology and Marketing teams to ensure proper support and alignment for our NFT drops, including merchandise production, order management, CRM, crypto payment, and general marketplace operations
• Customer and partner onboarding management
• Business process design of internal, customer and operational processes, and build strong internal working practices
• Monitor NFT drops and campaigns progress and results, using data analysis and internal/external feedback to ensure operational efficiency and amazing user experience
• Monitor the company’s operating system as a super admin, and be comfortable with using operational tools (e.g. Google Enterprise, JIRA, CRM, Zendesk, etc.)
• Develop reporting and dashboards to define and track measurable OKRs and KPIs
• Other business critical tasks as assigned by the leadership team

Job Requirements

• Fluency in English and Vietnamese (both verbal and written skills)
• Minimum 3 years of operations, analytical or consulting experiences in one of these fields: e-commerce, financial technologies, and/or two-sided marketplace business models
• Experience in or knowledge in blockchain and crypto is a big plus
• Prior technology startup experience is highly preferred
• Excellent communication skills and problem-solving skills, with high EQ
• Be sensitive to processes, and has logical thinking for data-driven decision making
• Be very comfortable with numbers and Excel
• Self-motivated individual who can work with minimal supervision and thrive in a
distributed and multicultural team setting
• Strong sense of responsibility. Detail-oriented and meticulous. A strong teamplayer
• Honest. Hungry to learn. Hard-working. A “winning” mindset
• Be able to work flexible and stretched hours to manage multiple NFT campaigns


• Salary: up to $2500 net/month (negotiable), depending on your qualifications
• Company ESOP token package
• Ground floor opportunity – shape the growth and direction of an international startup
• Great career development opportunities in a fast-growing company
• Work with founders and senior leadership, who are successful serial entrepreneurs and alumni of Ivy League schools (Yale, LSE, Harvard, University of Chicago)
• Startup perks (remote working, relaxed dress code, project-based bonus, happy hours, and ability to have impact immediately)
• An opportunity to solve fast-moving, challenging and unique business problems, with high exposure to global projects
• Get access to an amazing list of advisors, investors and world-class experts in the areas of blockchain, NFT, creative industries, media and games
• Make a difference in the world – Be a part of the future of financial / commerce technology

To apply for this job email your details to

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